Frequently Asked Questions
Everything you need to know about your vision and style.
How do I know if a frame will fit my face?
Each product page includes detailed measurements (lens width, bridge, and temple length). We also offer a Virtual Try-On tool to help you visualize how our frames complement your face shape.
Can I order prescription lenses through Cliffs Optique?
Yes, we offer premium prescription lenses. Simply upload a photo of your valid prescription during the checkout process, and our certified opticians will craft your lenses to specification.
What is your return policy for eyewear?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your frames, you can return them in their original condition for a full refund or exchange.
How long does shipping take for prescription orders?
Prescription orders typically take 7-10 business days to process and ship, as each lens is custom-ground and quality-checked. Non-prescription sunglasses ship within 2-3 business days.
Do your sunglasses provide UV protection?
Absolutely. All Cliffs Optique sunglasses provide 100% UVA and UVB protection to ensure your eyes are shielded from harmful rays while maintaining a high-fashion look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible installment plans through Shop Pay and Affirm.